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Fayrouz Omar (X) Bahrain Local time: 08:29 Arabic to English
Dec 31, 2019
Hello
I just downloaded a demo of cafetran espresso. I uploaded an Arabic source document but it tells me there is no text for import in the source document? There is definitely text in there and I have tried to upload a few documents in the Arabic language but no luck. What can be the problem?
Thanks in advance.
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Igor Kmitowski Poland Local time: 06:29 Member (2016) English to Polish + ...
File type
Dec 31, 2019
Hi Fayrouz,
First of all, please make sure the source document type you wish to translate is supported by CafeTran such as Ms Word .docx document, for example. You can also submit a support ticket with your sample document attached at CafeTran support site: https://cafetran.freshdesk.com
[Edited at 2019-12-31 12:36 GMT]
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Fayrouz Omar (X) Bahrain Local time: 08:29 Arabic to English
TOPIC STARTER
Problem solved
Jan 1, 2020
Hi,
Thanks for your reply, I've managed to solve the problem.
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Hans Lenting Netherlands Member (2006) German to Dutch
Good to hear!
Jan 2, 2020
Fayrouz Omar wrote:
Hi,
Thanks for your reply, I've managed to solve the problem.
Care to share, so that we might learn from it?
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Fayrouz Omar (X) Bahrain Local time: 08:29 Arabic to English
TOPIC STARTER
Reply
Jan 3, 2020
Hans Lenting wrote:
Fayrouz Omar wrote:
Hi,
Thanks for your reply, I've managed to solve the problem.
Care to share, so that we might learn from it?
It was a very basic error on my part. I had a word .doc file and I needed to have it in .docx format. I was doing this by renaming it but actually I needed to go into word and 'save as' the .docx format. I hope that makes sense.
Hans Lenting
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