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(352575064) can't process rtf format (when select Translate...or Analyse)
Thread poster: ahmadwadan.com
Pascal Tatibouet
Pascal Tatibouet  Identity Verified
France
Local time: 22:12
English to French
Analysis crashed - track changes Oct 22, 2008

Marta Bernar Arocena wrote:

Hi I had the same problem this morning with a file as I couldn't manage to analyse it and kept on getting that same error (352575064).

What I did was this.
I opened the file.
Saved it as RTF.
Went to track changes (menu Tools). Accepted ALL changes.
Saved files back as aword files.
Then I analysed it and it worked!

Some clients use it and track changes and trados always give problems!

Regards

Marta Bernar


Hi,
I had same problems and I did what you suggested. ie converting file in rtf then accepting all track changes and reconverting back into Word and it worked. Great
Incidentally, if I did not do the conversion into rtf first, it would not work, God knows why
Pascal Tatibouet


 
Michael McCain (X)
Michael McCain (X)  Identity Verified
France
Local time: 22:12
Arabic to English
+ ...
Same error message WinAlign - no solution found yet Feb 26, 2009

Winalign 7.5.0.756 build 756 , Word 2007 SP1

I am trying to align two 6-page files which are pages saved from the EU website:

Spanish:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2007:288:0027:01:ES:HTML
... See more
Winalign 7.5.0.756 build 756 , Word 2007 SP1

I am trying to align two 6-page files which are pages saved from the EU website:

Spanish:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2007:288:0027:01:ES:HTML
English:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32007L0060:EN:NOT

I saved them as html, then Word, RTF, back to Word, opened them in Notepad and removed unnecessary symbols, etc.. Every time I tried to align them, the "can´t process RTF format" message appeared.

WinAlign says it accepts html, rtf, and Word, among other formats, so why the error messages??
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Sonja Allen
Sonja Allen  Identity Verified
United Kingdom
Local time: 21:12
English to German
+ ...
Thanks Mikhail it worked May 17, 2009

Mikhail Kropotov wrote:

I did what Aykon suggested and it didn't work.
I tried to accept all changes, as Marta suggested, but Word told me there were no tracked changes in my file.
Before I came to this thread, I did what Marita suggested but it didn't work.

Then - and I'm not sure if this was a combination of the steps I tried above - I saved my file as an .rtf file, then opened it and saved it as a .doc file. Voila! Trados had no problem analysing that version. Another funny thing is that it would NOT work on the intermediate rtf file I created in the process.

Some software it is, heh?


Had the same problem today when cleaning up. Mikhails solution seemed the quickest one so I gave it a try first and it worked. Really crazy. But thanks a lot Mikhail, you saved me from a crisis today.


 
Lingua-it
Lingua-it  Identity Verified
India
Local time: 01:42
English to Hindi
+ ...
Translate one segment..save and close... Jun 17, 2009

This is what I did for a similar problem. Opened the file in Word, opened first segment, copied Source, closed segment and saved the file. Then I translated it using Tools> Translate, and it worked.

 
LinguaLab.net
LinguaLab.net
United Kingdom
Local time: 21:12
English to Norwegian
+ ...
Had the same problem with WinAlign Jul 9, 2009

We had the same problem with WinAlign, but discovered that the old version of WinAlign had not been removed during various SDL Trados upgrades. Simply making sure we used the latest installed version solved the problem for us.

Kind regards,
Nina Brevik
LinguaLab.net


 
anothersky
anothersky
Japan
Local time: 05:12
(352575064) - Try this Mar 24, 2010

Wondows XP
Software Trados 7.5
File MS Word 2003


Just simply re-save the file on your PC platforms solve the problem(352575064).

Whenever I encounter the same error, I do this first and it works.
I first got this error 8 years ago, and I still get the problem.

Regards

[Edited at 2010-03-24 08:27 GMT]

[Edited at 2010-03-24 08:28 GMT]


 
ahmadwadan.com
ahmadwadan.com  Identity Verified
Saudi Arabia
Local time: 23:12
English to Arabic
+ ...
TOPIC STARTER
The same problem with another error no. (352575336 can't process rtf format) Apr 4, 2010

I got the same problem today with another error no. 352575336 can't process rtf format.

No proposed solution has worked till now.


 
jyconte
jyconte
Local time: 13:12
Can't process rtf format (when select Translate or Analyse) Apr 4, 2010

Ahmad Wadan wrote:

Software Trados 7
File MS Word 2003

The erroe message occur when I try to translate or analyse the word file from Trados Workbench>>Tools>>Translate... or Analyse...

I can manage this problem regarding "Clean up" but any idea when it occurs with Translate... or Analyse?

Thank you in advance
Ahmed Wadan

[Edited at 2006-06-18 09:28]


This is a very well documented problem in this forum:

http://www.proz.com/forum/sdl_trados_support/149075-windows_7_64bit_and_trados_2007_2009_does_it_work-page3.html

You probably have Kaspersky or an antivirus that have to be configured so the workbench is a trusted application.

My problem was for both reorganizing and translate/analyse rtf files.

Jean-Yves


 
Bertrand Malingrey
Bertrand Malingrey  Identity Verified
United States
Local time: 16:12
Member (2009)
English to French
+ ...
with Wordfast... May 12, 2010

Had the same problem today at the clean-up stage - none of the solutions proposed above worked for me.

I finally found a workaround...I cleaned up the document with Wordfast ! Using the free version, I created a new TM that got updated during the clean-up, that went without any problem, then I exported the TM it created and imported it back into my trados TM.

It's a bit of a DIY solution but I hope it may help !


 
Nuri Razi
Nuri Razi  Identity Verified
Türkiye
Local time: 23:12
Member (2008)
English to Turkish
+ ...
Thank you it worked Aug 11, 2010


Hi,

- Close the Clean Up window as we are going to use Word Macro.

- Press Alt+F8 and select (tw4winClean.Main) and click Run.

This will solve the problem but will not update your TM.

HTH

Kind regards
Ahmed Wadan


Thank you Ahmet, it worked for me.

 
umsarah
umsarah  Identity Verified
Local time: 22:12
English to Arabic
+ ...
Thank you ALL Sep 29, 2010

Thank you All, you have been very helpful

 
Rocio Barrientos
Rocio Barrientos  Identity Verified
Bolivia
Local time: 16:12
Member
English to Spanish
+ ...
This forum is a life saver May 8, 2011

Thank you so much to all of you for your help!

The Alt F8 solution worked for me, I will worry about creating a winalign tm later....

Thank you, thank you, thank you

Rocío


 
doesn't work May 30, 2011

Hi everyone! I've tried all the solutions you offered but none of them worked! I've just installed Trados on my computer and it is the first time I'm trying to analyze, although I've done it many times in other computers.
I think the problem is the option TRADOStag XML Workflow for Word .doc files (Translation Memory options - Tools)
I can't mark this option, it is grey, you know, and can't select it.
Does anybody know why or how could I change this?

Thanks a lot!!
... See more
Hi everyone! I've tried all the solutions you offered but none of them worked! I've just installed Trados on my computer and it is the first time I'm trying to analyze, although I've done it many times in other computers.
I think the problem is the option TRADOStag XML Workflow for Word .doc files (Translation Memory options - Tools)
I can't mark this option, it is grey, you know, and can't select it.
Does anybody know why or how could I change this?

Thanks a lot!!

Sotranslator
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David Paul Samson, MA Translation
David Paul Samson, MA Translation
India
Local time: 01:42
English to Tamil
+ ...
Can't Process RTF format Error Jul 30, 2011

Your are exactly right Marta Bernar,

I have come across with this problem several times before.

And the only simple solution for this problem is, just to save the document as .rtf, it will solve every thing.

Thank you for sharing this secret.

David Paul Samson


 
huutsch
huutsch
Local time: 22:12
German to English
+ ...
I had the same problem with WinAlign Jan 18, 2012

Marta Bernar's solution worked for me.

Being curious, I tried _just_ to accept the changes, without saving as rtf and again as doc. That worked, as well.

[Edited at 2012-01-18 17:20 GMT]


 
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