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Handoff package killed memoQ 2013 R2 upon downdoad
Thread poster: Helle Gylling
Helle Gylling
Helle Gylling  Identity Verified
United States
Local time: 20:29
English to Danish
+ ...
Dec 13, 2015

Hi everybody

I just tried to download a package sent to me from an agency. My antivirus program came up and screamed Malware and removed 4 items - but too late - memoQ doesn't work now. I ran my antivirus program again and restarted my computer, but I still can't launch memoQ. When I try I get this error message:

TYPE:
System.IO.FileNotFoundException

MESSAGE:
Could not load file or assembly 'MemoQ.TranslationEnvironment, Version=1.0.5526.20799, ... See more
Hi everybody

I just tried to download a package sent to me from an agency. My antivirus program came up and screamed Malware and removed 4 items - but too late - memoQ doesn't work now. I ran my antivirus program again and restarted my computer, but I still can't launch memoQ. When I try I get this error message:

TYPE:
System.IO.FileNotFoundException

MESSAGE:
Could not load file or assembly 'MemoQ.TranslationEnvironment, Version=1.0.5526.20799, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

SOURCE:
MemoQ.TranslationMemory.GUI

CALL STACK:
at MemoQ.TranslationMemory.TranslationMemoryManager..ctor()
at MemoQ.TranslationMemory.TranslationMemoryManager.get_Instance()
at MemoQ.Application.MemoQApp.InitHeavyResourceManagers()
at MemoQ.Application.MemoQApp.InitGlobalSettings()
at MemoQ.MainWindow.mainCore(String[] args)

Is there anything I can do? Please help!!!

Helle ▲ Collapse
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Portugal
Local time: 01:29
Danish to English
+ ...
Reinstall MemoQ Dec 13, 2015

Maybe you should reinstall Memoq.

Would you mind telling us which antivirus did this so we can avoid it?
 
Christophe Delaunay
Christophe Delaunay  Identity Verified
France
Local time: 02:29
Spanish to French
+ ...
Reinstall MemoQ Dec 14, 2015

Thomas is right, you should install it again and put Memoq as an exception in your antivirus. Be sure you have the Memoq software downloaded from the official site though!
Good luck!
 


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Handoff package killed memoQ 2013 R2 upon downdoad






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