| Pages in topic: [1 2] > | My Memory not working Thread poster: Susanne Döring
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Susanne Döring 
Jordan
Local time: 07:54
Member (2017)
English to German
+ ...
Hi,
since some days the suggestions under the tab "MyMemory" got worse - sometimes I notice this happens when my internet connection seems a bit weak. But now since two days I only get a message in white on red that reads:
translator.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]
This happens in both my current projects, both word docs from different sources, one is nearly 40% finished and at the beginning I could work a... See more Hi,
since some days the suggestions under the tab "MyMemory" got worse - sometimes I notice this happens when my internet connection seems a bit weak. But now since two days I only get a message in white on red that reads:
translator.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]
This happens in both my current projects, both word docs from different sources, one is nearly 40% finished and at the beginning I could work as usual.
I closed everything, opened again, several times - same.
I deinstalled cafetran, reinstalled - same.
Now I downloaded the newest version from the website, installed (after deinstalling the previous version) - same.
That was all I could think about solving the problem myself - I hope someone here can again help me out.
Thanks for reading!
Susanne ▲ Collapse
| | | | Tom in London
United Kingdom
Local time: 05:54
Member (2008)
Italian to English
Susanne Döring wrote:
Hi,
since some days the suggestions under the tab "MyMemory" got worse - sometimes I notice this happens when my internet connection seems a bit weak. But now since two days I only get a message in white on red that reads:
translator.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]
This happens in both my current projects, both word docs from different sources, one is nearly 40% finished and at the beginning I could work as usual.
I closed everything, opened again, several times - same.
I deinstalled cafetran, reinstalled - same.
Now I downloaded the newest version from the website, installed (after deinstalling the previous version) - same.
That was all I could think about solving the problem myself - I hope someone here can again help me out.
Thanks for reading!
Susanne
I have occasionally experienced this problem and have discovered that MyMemory sometimes goes off-line, but only for a while. As you say, your Internet connection "goes a bit weak". So maybe the problem is with your Internet connection.
[Edited at 2022-12-04 13:30 GMT]
| | | | | | | Install the update | Dec 4, 2022 |
Changes in CTE 11.2.3 update:
- updated API for MyMemory MT online service.
You have to install the separate update. The full version isn’t updated yet, it seems.
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Susanne Döring
Jordan
Local time: 07:54
Member (2017)
English to German
+ ...
TOPIC STARTER
Hans Lenting wrote:
Changes in CTE 11.2.3 update:
- updated API for MyMemory MT online service.
You have to install the separate update. The full version isn’t updated yet, it seems.
Thank you, Hans - that might be the point. The version I downloaded yesterday was still 11.2.2 - I'll search for this and hope I can find out how to install it.
As to the other answers: I checked my internet connection. Everything is working fine and I know the error report that I get if it is not looks different.
Using another service - I tried, but that costs me more time than it saves, actually.
Thank you, everyone.
Edit: special thanks to Hans - search on cafetran lead me to Igor's advice how to do this, now I restarted the program and it seems to work again. This was exactly the advice I needed.
[Edited at 2022-12-05 04:44 GMT]
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Susanne Döring wrote:
Edit: special thanks to Hans - search on cafetran lead me to Igor's advice how to do this, now I restarted the program and it seems to work again. This was exactly the advice I needed.
[Edited at 2022-12-05 04:44 GMT]
Could you post a link to that advice, please? I thought I'd try to update my own installation of Cafe Tran to forestall any problems of the kind discussed in this thread, but after downloading the newest version I found myself in an apparently endless loop where installation could not be completed because of permissions issues. (That may be because I didn't install to the default location.)
An automatic update process for Cafe Tran, as is standard for most software nowadays, would come in handy.
| | | | | | | I am experiencing the same issue | Dec 5, 2022 |
The MT has been offline since Friday. Thank you to Susanne for posting and to Hans for being so helpful!
[Modificato alle 2022-12-05 09:31 GMT]
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Tom in London
United Kingdom
Local time: 05:54
Member (2008)
Italian to English
I am still using CT 10.8 Cornetto and I am experiencing the same issue.
I have contacted Translated.com (the owners of MyMemory) to enquire about this. It might be helpful if others could do the same.
https://translated.com/welcome
[Edited at 2022-12-05 12:44 GMT]
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Thanks Hans. I've now got it sorted. I found that I had to link CTE explicitly with my Proz account in order to get it to do the update, but once I did that everything went smoothly.
| | | | Tom in London
United Kingdom
Local time: 05:54
Member (2008)
Italian to English
Philip Lees wrote:
.... I had to link CTE explicitly with my Proz account in order to get it to do the update, but once I did that everything went smoothly.
My CTE is not linked to Proz - I purchased and registered it independently. So I'm not sure what I should do.
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Tom in London wrote:
I am still using CT 10.8 Cornetto and I am experiencing the same issue.
I'm afraid that you will have to upgrade to version 11 of CafeTran Espresso, in order to get this fixed, Tom.
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Tom in London
United Kingdom
Local time: 05:54
Member (2008)
Italian to English
Hans Lenting wrote: Tom in London wrote:
I am still using CT 10.8 Cornetto and I am experiencing the same issue. I'm afraid that you will have to upgrade to version 11 of CafeTran Espresso, in order to get this fixed, Tom.
Unfortunately, Hans, that would mean I would have to update my Mac operating system from Catalina, which means I would have to purchase a new computer and that is not an option for me at the present time. I find it regrettable that I'm left in this position, with CTE unusable (unless the issue is fixed by the owners of MyMemory). It was working perfectly before. I always get angry with Apple for leaving users behind by making their software obsolete- now I find the same applies to CTE as well.
For me to purchase a new computer now, and go through all the associated problems of upgrading my entire system, because of this one little thing, is not a very nice Christmas present.
[Edited at 2022-12-06 08:40 GMT]
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Tom in London wrote:
Unfortunately, Hans, that would mean I would have to update my Mac operating system from Catalina
Do you mean that the Java version that is required for CafeTran Espresso 11 cannot run on macOS Catalina?
| | | | Tom in London
United Kingdom
Local time: 05:54
Member (2008)
Italian to English
Hans Lenting wrote: Tom in London wrote:
Unfortunately, Hans, that would mean I would have to update my Mac operating system from Catalina Do you mean that the Java version that is required for CafeTran Espresso 11 cannot run on macOS Catalina?
This is the version of Java that I have on my computer. It is up to date for this computer.
And this is what I see when I try to use the MyMemory API
[Edited at 2022-12-06 09:20 GMT]
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