| Pages in topic: [1 2] > | Why I can not see visitor's country anymore? Thread poster: TargamaT team
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TargamaT team 
France
Local time: 18:16
Member (2010)
English to Arabic
+ ...
I used to see visitor's country in Viewer ID field but I can not see it anymore, any reason for hiding this information?
| | | | | Not everybody displays it | Feb 8, 2023 |
The user can choose not to display it.
| | | | Samuel Murray
Netherlands
Local time: 18:16
Member (2006)
English to Afrikaans
+ ...
After going to the Visitors tab on your profile page, click the large green "View Enhanced Profile Analytics" button.
Then click "Visitors" in the left-hand column.
https://www.proz.com/profile_visitors
[Edited at 2023-02-08 13:17 GMT]
| | | | TargamaT team
France
Local time: 18:16
Member (2010)
English to Arabic
+ ...
TOPIC STARTER
In the field "Viewer ID"...
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TargamaT team
France
Local time: 18:16
Member (2010)
English to Arabic
+ ...
TOPIC STARTER | Included with the ProZ.com Plus Package | Feb 8, 2023 |
This was not in ProZ.com Plus Package, it was samply under Viewer ID code, this was sufficient to understand from which country my visitors come...
Disabling this feature from the standard package is not fair!
| | | | | Out of interest... | Feb 9, 2023 |
... what difference does it make?
| | | | Lingua 5B
Bosnia and Herzegovina
Local time: 18:16
Member (2009)
English to Croatian
+ ...
| Can’t see it either | Feb 10, 2023 |
I suddenly can’t see countries either. And I never opted out of it. Is it a bug?
Last time I reported a bug to ProZ, it took them a year to solve it. Fast and swift!
Ice Scream wrote:
... what difference does it make?
For us who paid for a membership, the difference made is that we don’t have a feature we paid for. For those who didn’t buy a membership, there’s no difference.
[Edited at 2023-02-10 11:36 GMT]
| | | | TargamaT team
France
Local time: 18:16
Member (2010)
English to Arabic
+ ...
TOPIC STARTER | The difference | Feb 10, 2023 |
Ice Scream wrote:
... what difference does it make?
I can see sammers, untrusted visitors, useless searches, etc.
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TargamaT team wrote:
Ice Scream wrote:
... what difference does it make?
I can see sammers, untrusted visitors, useless searches, etc.
So you apparently know that 100% of profile visitors from certain countries belong to such groups.
Let's say you discover that an uncle sammer has visited your profile. Which concrete action would you take as a result of having gained this valuable piece of information? Call the police? Set up a filter to delete all emails from that country automatically? Intensify your marketing campaigns or strategies in non-sammer countries? Put an extra lock on your front door? I'm just trying to understand the practical value of this information.
You are aware, of course, that the country of origin can be masked through the use of VPNs, the Tor browser and possibly more. If for example a US site tells me they are so terrified of the GDPR that they block access from the EU, I start the Tor browser, which I have configured to say I'm in the US, and read the article there instead.
| | | | TargamaT team
France
Local time: 18:16
Member (2010)
English to Arabic
+ ...
TOPIC STARTER
I do not work with some countries, sometimes visitors contact me from these countries but they sign they are in another one...
Regarding GDPR, I am an IT sec specialist and giving the country or an information about the country is not forbidden.
This feature was working in Proz until 1 month ago and nothing changed in GDPR reglementations!
| | | | | What difference does it make, part 2 | Feb 10, 2023 |
Lingua 5B wrote:
For us who paid for a membership, the difference made is that we don’t have a feature we paid for.
Yeah, I get that, but what difference does it make?
It's a pretty useless feature I would say. Who cares who visits? Who has time to worry about this?
| | | | Elena Feriani
Italy
Local time: 18:16
Member
French to Italian
+ ...
| I miss that feature too | Feb 11, 2023 |
TargamaT team wrote:
I used to see visitor's country in Viewer ID field but I can not see it anymore, any reason for hiding this information?
@Proz please bring it back!
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| Thank you for your reports. This issue has been addressed and the feature should be available again. | Feb 14, 2023 |
Hi, everyone,
Thank you for your reports, and for your patience.
This issue has been addressed and the feature should now be available to site members once more.
If you encounter any issues, please, don't hesitate to contact site support:
https://www.proz.com/support?&mode=ask
Have a great rest of the week!
| | | | | Countries, part II | Feb 14, 2023 |
TargamaT team wrote:
I do not work with some countries, sometimes visitors contact me from these countries but they sign they are in another one...
Regarding GDPR, I am an IT sec specialist and giving the country or an information about the country is not forbidden.
This feature was working in Proz until 1 month ago and nothing changed in GDPR reglementations!
I wouldn't say that I do not want to be contacted by outsourcers originating from certain countries, but it would help to identify whether an outsourcer, who claims to hold its premises in the City of London, contacts you from Moldavia (which isn't a bad country, not at all) or Sri Lanka (I love Sri Lanka), with all the consequences a lot of us already may have suffered (discussions about "best rates", payment conditions, etc., or even being scammed).
| | | | SandraV
Mexico
Local time: 10:16
Member (2004)
English to Spanish
+ ...
| Visitor's country disappeared again | Feb 15, 2023 |
Andrea Capuselli wrote: Hi, everyone, Thank you for your reports, and for your patience. This issue has been addressed and the feature should now be available to site members once more. If you encounter any issues, please, don't hesitate to contact site support: https://www.proz.com/support?&mode=ask Have a great rest of the week!
Visitor's country reappeared yesterday but disappeared again today. Could you fix this please?
Thanks.
| | | | | Pages in topic: [1 2] > | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Why I can not see visitor's country anymore? | CafeTran Espresso | You've never met a CAT tool this clever!
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