Can't login to TWS - stating that I have exceeded the number of computers allowed
Thread poster: Reindel
Reindel
Reindel  Identity Verified
Local time: 04:32
English to Danish
+ ...
Jan 6, 2022

All of a sudden I can no longer login to TWS. I get an error message saying "You have exceeded the number of computers allowed for connecting to Translation Workspace".

I have only one computer and the problem is not caused by a missing token as different tokens are still valid.
I have restarted, waited but the problem remains, which of course is most unfortunate as I have tons of work still to do today...

Does anyone have the same problem? Any help would be most
... See more
All of a sudden I can no longer login to TWS. I get an error message saying "You have exceeded the number of computers allowed for connecting to Translation Workspace".

I have only one computer and the problem is not caused by a missing token as different tokens are still valid.
I have restarted, waited but the problem remains, which of course is most unfortunate as I have tons of work still to do today...

Does anyone have the same problem? Any help would be most appreciated.
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Wolfgang Schoene
Wolfgang Schoene  Identity Verified
France
Local time: 10:32
Member (2007)
English to German
+ ...
Not of great help... Jan 6, 2022

Reindel wrote:

All of a sudden I can no longer login to TWS. I get an error message saying "You have exceeded the number of computers allowed for connecting to Translation Workspace".

I have only one computer and the problem is not caused by a missing token as different tokens are still valid.
I have restarted, waited but the problem remains, which of course is most unfortunate as I have tons of work still to do today...

Does anyone have the same problem? Any help would be most appreciated.



but this is the situation where you should have a second CAT tool.


 
Reindel
Reindel  Identity Verified
Local time: 04:32
English to Danish
+ ...
TOPIC STARTER
Reply to suggestion Jan 6, 2022

Oh, I have tons of other CAT tools. That is not the issue.

Also it seems to have been a glitch on the server side, after af couple hours it works again.


 


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Can't login to TWS - stating that I have exceeded the number of computers allowed






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